Hotel Cigarral de las Mercedes

Tout était parfait! Magnifique hôtel très beau, très bien entretenu, propre, personnel au petit soin et très aimable. La nourriture très bonne. Nous reviendrons a la première occasion 💕

Peut être pas beaucoup de choix sur la carte du restaurant de l’hôtel. Mais le peu que nous avons pu goûter était très bon

Maravilloso entorno

Ruido huéspedes en desayuno

La amabilidad del personal y lo cuidado que está todo, tuvieron muchos detalles .

Cenamos allí estaba todo muy rico pero la comida me pareció escasa para el coste que tenían.

The location itself is really pretty. My room (which was a regular room) was beautiful, luminous and very comfortable with a great view and balcony. Also they allowed me to check out about an hour later than announced, as I had a meeting to attend all morning.

The level of service was below my expectations compared to the nightly price of almost 200 EUR. Upon arrival I had not been given a tour around the property with proper explanations. The welcome drink that they advertise on their website also was nonexistent. Besides, the staff toured so rarely around the pool that once I had to go all the way back to my room to call the room service to order something, for which I also had to pay an additional 5 EUR for an order to the pool. The biggest disappointment however was the restaurant, by far. First night I was there they told me restaurant was closed because that was the rest day of the kitchen staff (but I think the truth was that they were all busy preparing the food for the wedding that took place there that night) which I realized was actually a blessing because I had to go to one of the restaurants outside. Next evening was the moment I had the worst food experience of my 4 day long Toledo trip, being the least tasty by far and also the most expensive (+50 EUR per person). I had higher hopes for sure, given how proud they seem to be of their cuisine. Also, I will share a photo of the "tapa" they brought upon my request to accompany my first drink during the dinner, which is customary in Spain. It was dried fruits of the lowest possible quality, that felt like it had waited outside for a veeery long time. Why?! 😭 I think this place could be lovely if you are having your wedding there, because you get all the effort and attention, but otherwise, meh.