Location and shuttle buses to universal excellent.

No kettle or toaster in 2 bedroom suite. No bowls, plates or proper cutlery only plastic.

Loved the resort

It was all great, would be better to have free parking on site though.

The resort was clean and fresh with everything presented well and the staff were friendly and helpful. Our room was comfortable and suited our family of 6 well. The pool was fun and just what we needed at the end of our days at the parks. The transport to and from the parks was excellent. The food available was good and reasonably priced. We also found we could easily walk to other food outlets nearby as well. If you're in Orlando to visit the fun parks, this is a great place to stay!

El Performance, el transporte y early pass

location and spacious rooms

Everything.

Nothing

Location , free transport and early admission at Universal. Great pool .

Food quality and choice at restaurant was only average.

Shares areas very clean. Check in staff were friendly

Room dirty in corners and behind curtains No shower gel provided Noisy neighbours. Very thin walls Food was terrible. Did not even try. Looked dry and tasteless

Breakfast choices were good and affordable. The pool was nice.

Please provide re-useable/washable plates, cups, and utensils in rooms with kitchens instead of single-use plastics, which are so bad for the environment. Recycling bins in rooms also needed. Good to see the washable plates, cups, and utensils in the food court as well as some environmentally friendly take-away containers ie. compostable, bamboo etc. I encourage this property to do better for the environment.

Great Location

Nothing

Convenience

Having to walk through the car park after 9pm from international drive. Mixing school groups with regular holiday guests

Food was good and reasonably priced. Amazing pina colada too!

shuttle to parks, clean, convenient

The shuttles to the park were great. The bus drivers were fantastic. Everyone working there were so kind. We also enjoyed the 24/7 text service.

Food costs! I wish there was a water fountain too.

Very helpful staff on desk. Very clean. Great shuttle to Universal.

Excellent location near Universal. The buses to Universal were great and very regular. Would highly recommend

Location

Nothing

Food was excellent and a great value

Plenty of lounge chairs at poolside

how clean it was! it was like none I have ever seen

The kids running in the halls

Loved our stay!!!!. the entire Staff was great. Easy check in and out.pool was beautiful. Shuttles were efficient and timely not a lot of waiting at all. Loved the Starbucks right in the lobby!!! Early hour entry was worth it. Great vacation.

the bathroom was a bit tight 2queenroom not sure if suites are different , needs a sliding bathroom door for shower/toilet area and in front of sink area for a little more privacy when needed. And walls are a little too thin especially with adjoining rooms, and not shared with party.

location was great to universal with buses running every 15 min. the rooms were large with plenty of space for our family of 6.

the food at the hotel was very pricey, but it was good

Good location and easy/free transport to the theme park

Very limited to no healthy food options at the hotel