PINN-N4E2Ⅰ

Facilities and value for money.

Distance from the main attraction.

The property is very nice cozy clean

Nothing. They just need to add mirror

It was very cosy, really like a little studio apartment. I was happy to make use of the washing machine and microwave. I also liked that the toilet and shower areas are separate. Perfect for a single person. Location is quiet and I almost didn’t see anyone else during my stay, as check in was also done digitally.

The place was small. For one pax, it was perfect; if the place were to be for two people I think it would be quite cramped. Location wise, it was more than 10min walk with luggage from Sapporo Station. The quietude of the place is a plus but may be something to be mindful about for single travelers.

location. It is walking distance from Sapporo station and rather quiet environment.

Check-in. It was one of the worst check-in process in my experience. The lobby had two kiosks for check-in. When I tried to check-in, two groups already occupied both kiosks and they are extremely slow to input information at kiosk. They kept working on check-in for long time. They took more than ten seconds to input every single characters and they were required to input too much information. I felt like I need to wait forever until they complete the check-in. The UX of the check-in kiosk is actually not super terrible for me but it requires a guest to input too many information and UI is not intuitive. It is a huge problem for old people input all required fields. Definitely the hotel needs to improve the check-in process or create a by-pass process for savvy guests. I would not want to wait that long time anymore.