Room Lisboa

Nice area, friendly staff and good things for sale.

Showers were in dire need of a bleach scrub and had drain flies on walls.

La struttura è perfetta localizzata nel centro di Lisbona un hotel super sono stata 3 volte a Lisbona ma in questo hotel è la prima volta e vi dico che quando ci ritornerò a Lisbona starò sempre in questo hotel senza dubbio per me è il migliore

Niente

I like the location and cost! Bed was comfy. Rooftop is good ! Drinks and food . Staff was very nice ! Overall ok experience and I was in walking distance of everything I wanted to do .

The air conditioning seemed to work but then it didn’t ! The showers were hot but you have to press a button to keep it on and hold it with your hand or no water .

Location

I checked into the hostel amd was assigned bed number 2 (the upper bed). When I entered the room, I saw that someone’s belongings were already on my bed and someone slept there before. I immediately went to the reception and explained the situation. The receptionist told me that I could stay in bed number 1 instead, wich was free, and ask me to inform the next receptionist in the morning so they would note this change for the rest of my stay. The next morning, I did exactly that — I informed the male receptionist, and he confirmed that everything was fine and that the bed change was updated. On the last day, I left for the all day. When I returned around 10 p.m., I found a woman sleeping in my bed, and all of my belongings and suitcase were gone. My personal things, which had been neatly arranged on the shelf next to the bed, were missing. I was in shock, crying and ran to the reception. The staff looked surprised and told me that my assigned bed was supposed to be number 2. Then I saw my suitcase and a plastic bag containing all my personal items at the reception desk. That means hostel staff — entered the room and touched, packed, and removed all of my belongings, including my underwear and intimate items, without my permission. Nobody even call me. This is completely unacceptable and deeply disrespectful.