Such a beautiful property in the heart of the old town, amazing views from roof terrace, very lovely traditional rooms. Staff were extremely helpful and the breakfast was very nice.

The only thing to be aware of is that the hotel is in a pedestrian part of town so you have to walk from the taxi for about 5 mins. Also the stairs in the riad are incredibly steep and narrow so not suitable for children or mobility impaired.

The location, the kindness of the personnel, the breakfast on the rooftop

NA

Lovely traditional Riad inside the old Medina.

Nothing

While staff were wonderfully kind and helpful, the location good, the riad clean and beautifully decorated, there were some serious deficiencies.  We had a very enjoyable cooking class and really appreciated how it was done.

Our room seems to have been sandwiched between two floors, so the ceiling was very low, making a small room even smaller. The "courtyard view" was through a tiny window near the floor. Hot water ran out after 8:00 am, so you needed to be an early riser to get a hot shower. Breakfast was disappointing - none of the freshly squeezed orange juice, freshly pressed almond and peanut butter, fruit or freshly made coffee we'd grown accustomed to in our 5 weeks of traveling through Morocco.  And no night staff, so when guests decide to keep partying in the common area past 11:00 pm at night, there is no one to tell them to quiet down (our entreaties didn't work). There was a TV in our room, but no programming. Our poor host was run off his feet, so the hotel really needs to hire additional staff to help with check in and check outs and the day to day needs of guests