The Weinberg Windhoek

Visually pleasing , nearby resteraunt in the location was nice , large bathroom

Pool only available with 1hr spa booking per person however there were no appointments left so we could not use the facilities - should be communicated prior so appointment and access could be booked , 5 star hotels should always have access to a pool/spa area. Rooms facing courtyard, large loud group that was celebrating made sleeping early difficult . Breakfast area under construction, alternative did not have enough space and we had to multiple times ask if someone could please help set an extra table - breakfast waffle arrived half burnt. Check in at 2pm however room was not ready at 2 only after i insisted to check for it - we pay from 2pm so this should be bare minimum and the receptions staff attitude was rather shocking , I was treated as a nuisance… by far the worst hospitality during our entire stay- everywhere else the service and staff was amazing the security guards by the parking were very kind and helpful and made up for the actual hotel staffs attitude

Everything. The aesthetics stood oht for me, the food and variety of restaurants there is also a winner. Also loved how within reach and so fully serviced the spa is. Yhe staff is so friendly and responsive.

Nothing

The Weinberg is a very nice hotel behind security fencing. It is very comfortable, safe, clean. It has access to safe restaurants on property. I would definitely choose this again to stay in Windhoek. It is not in the city center (which is good).

We had a dangerous situation that I was very upset about. We had arranged for the hotel to take us to the shuttle bus (Go2 Shuttle to Sossousvlei), and to pick us up on the return. The outbound transfer and the Go2 Shuttle were just fine and am glad we chose that option versus a personal car. However, upon the return, we arrived a little early. We did not have cell reception in Namibia (despite having AT&T who insisted they had coverage where we were). We used the shuttle bus drivers phone to call the hotel to have the driver meet us earlier. The driver never showed up. We waited to almost 2 hours at a gas station with no way to contact the hotel to follow up. A nice woman who spoke English stopped and asked us if we needed help and arranged a Go2 shuttle for us to get back to the hotel. We were very grateful, but this was extremely unsafe. When I arrived at the hotel I was furious. The front desk had no explanation of why the driver didnt show up.

The breakfast was excellent, but the juices were not. The room was a good size. The staff was very nice and helpful. Especially Beulah the concierge.

The room... well, there was a hole in the sheet and one In the towel. When putting the towels in the towel rack in the bathroom, the rack fell on the floor. The water pressure was not good. The patio outside the room was dirty, and the chairs rickety and uncomfortable. Also, a hotel of this range and price should have free access to a pool. It is only possible to use the adjacent Life Spa pool if booking a treatment.