Attentive staff , nice breakfast great getaway location away from the crowds - nice rooms and great shower

Some of The fittings are showing wear and tear

The breakfast was not kid friendly.

The pool area is really nice. there are some seats facing the sea where you can relax.

The main issue is the breakfast. basically the room rate include the breakfast but there is only one option: Japanese breakfast. sorry but eating sushi at 8am is not what I expect. I prefer coffee with croissant. so basically I paid for a breakfast I didn’t get. I complain to the desk but they said this is the only option and they can’t refund the breakfast. I was not happy as nowhere on booking you advertise they offer Japanese breakfast. anyone expect a buffet breakfast with continental food and Asia food. it’s not ok that we are not informed of this unusual style of breakfast. Also the room is nice but there is a big humidity issue. if you don’t leave the air con it become very humid. also the air con drip on the walls.

In summer time the pool area would include outdoor seating. Rooms were really nice with good size balcony. Staff were lovely. Boat at the hotel pier takes you directly to Trio beach. San Kung Geopark is only a few minutes from the hotel, and there are plenty of boats to other beaches from the local town.

There was no bar or lounge area, only the restaurant.

Love the location and that’s why we’ve been regulars coming back.

More detail to the cleaning of bathrooms and a better supply of towels please!

the room is spacious

too expensive

The bed was large and very comfortable. The room is spacious. The setting is relaxing. The shower large and nice.

There was a bad smell in the bathroom that persisted for the entire stay. There is no view from the room. When I came to drop my bag off, the clerk at the front desk helped the person behind me first without acknowledging me. The breakfast options are all set Japanese meals with noodles and grilled meats, the food is good but won't suit everyone.

It’s our fourth stay at The Pier. We like the location of the hotel and the peacefulness of the hotel.