Location !! Perfect location , a hundred yards from the harbour on a fairly busy street .. but once you shut the windows and terrace door it was perfectly quiet . You are above Phyllo , a bakery by day and small cocktail bar by night .. what’s not to like !!! The owners ,Manolis and Eleonora are perfect hosts , nothing is too much trouble including Manolis travelling 45 mins in the rain , then getting wet helping us with our suitcases when we left .. a true gentleman… Eleonora will reply very quickly to any messages .. and nothing is too much trouble for the family .. a clean , quiet spacious room ( 201 top floor ) with a a mezzanine .. despite arriving later than we should have , Manolis was there to meet the taxi ( you can’t drive into Kondilaki street ) after midnight to help with our cases …. A lovely week and if we do come back to Crete we will definitely stay here .

Nothing !!

Perfect location & owner very responsive

Perfect location in the old Town. Nice decor, comfortable bed and very helpful owner.

Bathroom needs a bit of attention.

Casa del mar is right in the heart of the old town, and absolutely brilliant in terms of location. The host was very welcoming and helpful. The rooms are nice and very clean.

The main problem for us was noise. The floorboards are very thin, and you can hear every step the people in the room above you take. This was worst for us on the first night, when our neighbours decided to spend an hour stomping around drunk at 4am, but it was also an issue for the whole stay. It doesn't feel private or luxury when you're woken up every time someone goes to the toilet upstairs. Seeing as there are a lot of reviews mentioning this, you'd think the hosts would put some rugs down!