Fantastic facilities, clean and friendly staff

N/a

the staff were amazing, easy hotel to deal with, great location. love the pool area.

i think the studios could do with a microwave maybe. but there is nothing i disliked about the place.

Easy access (walking distance) to on-site laundry facility. Great restaurant on-site (Flames restaurant). I had my best meal (pork short ribs) in New Zealand thus far (been on North Island for the past week & now starting our vacation in the South Island). The $29/ person breakfast voucher (pre-paid) was just the right amount in covering for a full breakfast. Room was comfortable, warm, and had the necessary amenities. Staff were very friendly, helpful & professional.

No USB outlets.

Great location and apartment. Excellent value for money. Would definitely stay again. Restaurant was also fantastic- great staff and delicious food.

Great location and value for money. Spacious room perfect when travelling with kids.

The staff were amazing and helpful, the restaurant on site cooks amazing meals, loved the pork belly and breakfast menu was amazing, loved the coffee and service was awesome.

Everything was awesome.

Food and staff at Restaurant were amazing ❤️ Room was clean and tidy

Both nights were very noisey until well after 10pm.

Comfortable, clean and suitable for a one nighter. Rm55, power cord on electric blanket on bed facing tv needs checking. Kitchen suitable for cuppa

I don’t know what combination would use bedding for four in a single room. Suggest ditch one and put comfy chairs in

Convenient location, comfortable and clean room

TV was very small!

The breakfast was superb

Nothing

answer

all good

Low experience of most staff

location was pretty good

it was small, and we had to stay right next to the laundry

I was happy with the room and its outdoor terrace. I would have liked for the hotel staff to not just have made up our beds and given us towels, but to vacuum the carpet in our room or provide us with a vacuum to do it ourselves. Being at the beach sand is inevitable and also being a family of 4 in a small environment always requires cleaning up. For some reason the volume on our television Never got past a certain point and was hard to hear even for our kids.

The environment was very clean and neat. Just felt very comfortable and relaxed.

Everything was just perfect.

Restaurant was exceptional. Enjoyed all meals there, staff a1, food a1, including our xmas lunch.

We payed top dollar for tiny room with no balcony, every other room had one!!! There was no rubbish receptacle in bathroom, dirty glasses ( lipstick marks) no knife to cut our cheese, no plate for our cheese platter, no coffee table, nor any table. Nor was there any dish washing cloth, nor teatowel, or soap. We were there for two nights with no service, so how were we expected to clean our dishes??? This was a very very basic room to spend our much anticipated Christmas in. So pleased at least it wasn't grubby!

lovely staff, central

expensive, however, makes sense for the dates we stayed :)

Looks pleasant enough

The bed was so uncomfortable, the mattress was literally on a lean, and one of the most awful nights of sleep I've encountered in paid accommodation. There was unfortunately a blocked drain in the shower and a terrible smell wafting several times each night through the room. It was a sewage smell and we tracked it down to the bathroom.... it was so foul and seemed to be a backflow of some kind. I highly recommend the managers sleep a night in the room and experience the bed and the smell you will understand exactly what we mean. This was our first time staying and unfortunately just didn't tick the right boxes for us. Also no mention of road works outside which was a little concerning when trying to find the accommodation Just a heads up would have been nice.

Lovely clean hotel, flames restaurant food was great, huge portions.

I requested an early check in, when first booking even though I arrived at 3pm an hour later than check in time I was still charged an extra $50 for a service I did not agree to. Strange way to do business. Please note Google maps brings you to a different location behind the actual hotel,if you are using it type the road address not the hotel name, I mentioned it to the person on Front desk, her response was Yeah we should do something about that

The room was light and clean. Well presented. The staff were fantastic and went above and beyond to shuffle rooms for us to stay an additional night due to car issues. The pool was wonderful. Beds comfy, great value! Super happy.

Nothing at all.. Road works on the street made access a little tricky, but this was never noisy or disruptive, and not within their control.