The property is very well located in Banff -- we didn't need our car for anything we wanted to visit in town. The underground parking was helpful, both because of the weather and because of lack of parking on the street. The front desk staff were quick, responsive, and very pleasant. While small, the apartment was comfortable for two of us, and it was great to have a kitchen for quick pick-up meals so that we didn't need to eat out three times a day.I would absolutely stay here again, and I have already recommended it to friends.

The room was super clean and it had a fantastic mountain view. I'm not sure if I read or not that the bedroom was on a lower level. That was not a problem for me but I could see that being a problem for someone else if they were not ready for that. My room had two full beds, it really was not ideal for a couple, at least not for this couple unless you don't want to sleep on the same bed as your partner on vacation. The rooms also were not equipped with smart TVs. So if you want to relax and watch a little streamy stream you're going to have to bring your own device. The Wi-Fi was super fast for when I needed to work for a bit. Hotel staff was friendly. I'm not sure that I was fully aware that it was a hotel and less like a standard Vrbo. It's a very touristy spot there is a lot of foot traffic and street parking is limited. However you do have access to garage parking which was fantastic. The spa is definitely worth checking out.

Great check in process. Picking up ski passes was also very easy and fast. The hot tub room is also amazing!!

The pull out bad was very bad quality