The Lord Nelson

Great location with a car park at the back, room was nice and clean and comfortable

Avoid it when the horse fair is on and they are going up and down the main pedestrian street.

Little

Booked for dinner& breakfast,didn't happen, chef/manager had appointment early and left to make own arrangements. Previous evening we had dinner(not sure left overs from carvery) lovely puddings and drinks free in lieu. We left 093 0 or so,nowhere to leave room key. Place was empty apart from a elderly lady waiting for staff and none existing breakfast.

The hotel was under new management and we arrived on day one. The staff and everyone was very polite and helpful. The hotel was clean but there were some minor issues with our room but we fully understand what had happened. We believe the new management team will get to where they want to go given time.

The check in process was a little bit challenging as the hotel had just been recently changed over, in fact it was day one, so there were some teething problems.

We were given the keys when we arrived but weren't told any instructions on how to get in the property after we had been out.so around 10.20pm, we arrived back thinking as it's a public house we will have a drink before going up to our room but the bar was all locked up now I know people may think I'm stupid but if you're not informed by someone at the property when you check in that there is a lock code on the key ring for the back door to gain access when the property is closed people wouldn't have to stand outside in the freezing cold for 2 hours 😬🤨 rant over regards Mr and mrs idiots