Relais & Maison Grand Tour

We really liked the room. It was cozy and comfortable. Definitely European. We liked the fact that we did not have to take any stairs. There was also a very cute and cozy outdoor area where we could sit, share a glass of cafe or wine, listen to music and relax. Satya, our resident staff, was very helpful with everything!! She is amazing and spent almost an hour with us upon check in explaining what was available to us, where to go for certain things like shopping, meals and sites to see. Satya was also a great help in booking our transportation needs. If you like something off of the beaten path with great service, you’ll love this place. Close to the train station and within walking distance to major sites. We can’t thank them enough!!

Well, it seemed that we were in an area among the younger student aged crowd. So, you will have to be able to accept that there were a few things that come along with that. It’s a safe area but just understand that you’re not among the ritzy, 5 star accommodations. Definitely a great place to stay if you want to experience local Florentine culture.

​Relais & Maison Grand Tour is truly breathtaking. The property has so much charm, character, and historic beauty. We were in Florence for only one day, and the staff made it completely seamless—they were genuinely warm, welcoming, and went above and beyond to help us, providing fantastic recommendations that helped us make the absolute most of our short stay. ​Everything was spotless and immaculately clean. The bed was extremely comfortable, and the terrace was such a wonderful, relaxing spot to unwind. We couldn’t have asked for a better experience. Highly recommended!

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Location, decor, felt lucky to enjoy the space , welcoming staff

Nothing

Size of space Cute and quirky Location Staff were all beautiful

Lack of cooking facilities (toaster) Dusty