We had an amazing stay! The cabin was so clean and beautiful and had so much entertainment on site as well as being close to downtown gatlinburg!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: one of our favorite cabins yet! it had plenty of space and games for the kids. excellent service we will be back !

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family of 13 with a variety of ages spent a week at Serenity Lodge. It was a perfect week for hiking, local shopping, sightseeing, and being together in Serenity Lodge. The lodge is set up for many entertainment areas, along with relaxing porches with rockers.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: First off house itself is very nice. But there was cleanliness issues, layers of dust on curtains over sink and elsewhere you could tell it hadn’t been properly dusted in a long time. . , toilets were dirty, couple of Bed sheets had what looked to be pet hair and another had long hair and stains. Trash under bed. We were unable to use hot tub due to not being cleaned properly , it smelled sour and had white film. Ceiling leaking in several places. PICKETS loose and push away from railing on third deck where hot tub is , very hazardous. The kitchen is not very well stocked. For the amount of money guests pay, these things should not be an issue. We stay every year in different cabins and I have never had these amount of problems. We have even used Elk Springs resort in the past and have been very satisfied.