Elite World Nest Van

The staff were very kind and helpful.

The location was very convenient. Rooms was big enough. The staff were very friendly and helpful.

Needed deep cleaning. Mattresses and carpets were a little bit smelly. Over was clean enough.

Clean, good breakfast, nice lobby and friendly stuff

If you want to go to city center should be walk 15 min

The staff were lovely.

Our 'trendy' room had no natural light. The 'city view' was a tiny dirty 'light well' full of cigarette butts. Opening the room door, we could smell stale cigarettes. The toilet flush didnt work and we had to get it fixed twice - after that we worked out how to fix it ourselves. The rest of the hotel was lovely, but we had to spe d as little time in our room as possible, it was so depressing. . We booked the hotel mainly because it offerd a laundry service, as we had been travelling, only to be told it didnt. Wi-fi was unreliable, and required the reception staff to access it. A lot of misrepresentation on booking.com.