Good for family gatherings, only complaints I have is insects such as millipedes and centipedes we saw.

They supplied everything that was needed.

I had unit 13F it was very spacious. Everyone enjoyed themselves my only complaint is I went to do laundry the clothes washed just fine but I went to dry the clothes the dryer didn’t work. It would only heat up but not tumble so I had to hang the clothes over kitchen table chairs. Overall I would bring my family back to this location.

We stayed over Thanksgiving weekend in unit 13F. ---The Good: -Fantastic Location. Minutes away from Dollywood! -Check-in and Check-out process were simple with one exception listed below. -Staff called to validate we were able to get into the room. -Overall cleanliness was very good. -Overall communication with staff was great. ---The Bad: -Separate rental agreement required before checking-in and they wanted me to email a copy of my driver's license. This is Personally identifiable information (PII) that needs higher levels of protection. -All Beds were very uncomfortable. One bed was sagging badly from use. ---The Ugly -Walls/floors are thin and you can hear your neighbors talking/moving around. We clearly heard the neighbors above us and they were up past 1AM. -Main bathroom shower, the handle falls off as there is no grub screw to keep it on. The tub backed up immediately as well. This made us question if the tub was actually cleaned. ---Summary -We most likely will not stay at this location again due to the beds and thin walls/floors. We would stay at another Eden Crest property though, if there were none of these issues.