The property was overall a nice place to stay and was accurate to the listing description. The home was very spacious, the kitchen was well-equipped and functional, and the community amenities were a highlight. The community pool and gym were both very nice and added value to the stay.There were, however, a few areas that could be improved. The beds were much firmer than expected and were not particularly comfortable. The towels provided were basic and somewhat rough, so future guests may want to consider bringing their own, especially for pool use.The game room was a nice feature, but the pool and sir hockey tables showed noticeable wear and tear. The TVs were also somewhat difficult to use as there was no traditional cable service and entertainment relied primarily on internet streaming apps, which may not be ideal for all guests.We paid extra for the heated pool and jacuzzi. The pool temperature was enjoyable, but unfortunately the jacuzzi never seemed to reach an appropriately heated temperature during our stay. We contacted management regarding this issue, but it was not resolved while we were there.The property also showed signs of wear and tear in several areas, including stains and cosmetic issues throughout the home. We documented these items upon arrival and recommend future guests do the same, as is generally good practice with vacation rentals.Management was responsive regarding questions after our stay and ultimately resolved our concerns.

The property was clean but when we arrived there was no toilet paper in any of the bathrooms

The host was responsive however the amenities were a bit bare. This VRBO experience could be improved with a few simple things such as kitchen towels, an extra roll or two of toilet paper, antibacterial hand soap, coffee filters and some simple items like plastic wrap or baggies. The floor was quite dirty when we arrived and there were pieces of broken glass found on both the patio near the pool and the living room. The host did offer to send a cleaning crew in to reclean the floor, but we declined as we were settled and didn’t want to interrupt our day. Overall a good stay, but bring slides and understand that the cupboards are all the way bare.

Very family friendly. Lots of hair on bed covers.Toilets are low to the floor and outdated.Granite kitchen tops all are cracked. Pool screens are ripped needs replacing. Upstairs is enormously HOT!!! … The day time host was so very nice but the night time host was rude and being very pushy. I advised him that I did not have the key code because my iPhone screen was malfunctioning . He continued to tell me that he was unable to help because I should know my codeAnyway, as he finally decided to provide the key code none of the ones he provided would work, as he continued to become frustrated by breathing hard, as if he was tired,.. he also asked if I understood to use a key pad. I shouted yes!The end result is, maintenance had to come the following day because the key pad had malfunction. He did fix it.Over all this is a very good house but these adjustments are vital to obtaining an excellent review. A great big kudos to the daytime host.She was great as she responded promptly to my completion of the check in process as I advised her of my iPhone issue.Thank God my phone was repaired in Orlando because I’d never want to encounter the nighttime host again.Thank you for my stayGod Bless America