Holiday Inn Lisbon by IHG

Neat and simple check in no issues

So facility’s not available

There was so much to like about our stay at the InterContinental Lisbon. The hotel has a beautiful layout and a lovely, welcoming atmosphere. The rooms were spacious, comfortable and finished to a very high standard, with everything we needed, including a great TV, Wi-Fi and all the essential amenities. I also really enjoyed the breakfast each morning. There was a good choice and it was a lovely way to start the day. Overall, I was very impressed with the quality, comfort and presentation of the hotel. It definitely lived up to my expectations of a five-star hotel, and I would happily return and recommend it to others visiting Lisbon.

The staff were exceptionally friendly, welcoming and helpful throughout our stay. I would particularly like to thank Francelino, the Front Office Manager, for the trust and kindness he showed us. Our daughter is temporarily living in Lisbon, and Francelino kindly lent us something that she needed without asking for any deposit or security. We really appreciated this gesture and, above all, the trust behind it. It was a level of personal service that we will remember. Our room was very clean and comfortable, and the breakfast was good with everything we needed. Overall, the hotel offers very good value for money. It is not an expensive luxury hotel, nor does it pretend to be one. Instead, it provides exactly what you should expect: a clean, comfortable and well run hotel with excellent service and genuinely friendly staff.

There is honestly very little to criticise. The only disappointment was that the swimming pool was closed during our stay because it is currently being renovated. Of course, renovations are sometimes necessary, so we understand the reason. Apart from this, we really have no suggestions for improvement.

Beds and breakfast

Noisy guests and room decor very dated