Michelangelo Resort & Spa

We have had a fantastic time at this hotel. We stayed with half board and in a sea view room. It ticks all the boxes The communications from the hotel prior to our arrival was excellent and met all our requests. The staff at every department were extremely helpful, polite and efficient. From the welcoming reception staff , the porters who drive the buggies around hotel rooms, the restaurants and the staff at the pools and the beach. The buffet for breakfast and dinner are excellent, have numerous options and stations serving freshly cooked dishes. The room was spacious with beautiful views of the sea, well stocked and cleaned daily. The only observation is the welcome wine bottle in the room on arrival, not everyone can drink alcohol, perhaps to as the guests about their preferences before arrival. The jewel of the crown was the huge infinity pool with its panoramic views. Special observation regarding the beach, it is not a sandy beach but covered with large stones which make it difficult to get in and out of the sea, swimming shoes are essential.

None

Overall had great holiday - but think it was a bit over priced. Great that there is a beach bar and you can get drinks on the beach - not so reat the beach bar lady very rude (alina - seems to only be nice to the non all inclusive people that have to pay). Sun loungers super comfy and sturdy - if you can get one - proper sun lounger war - people out at 6am or earlier dumping stuff onloungers to 'save' them. We got two lungers once in the whoe week and only cos husband sat on one after he couldnt sleep at went to gym super early. Food good. Most staff great. Location great. Super comfy beds.

Lack of sun loungers round the pool - people putting towels etc on them at 6am and leaving them for hours. People taking full lounger for toddlers - families with 4 small children taking 6 loungers. A few bar staff rude - the beach bar lady! Entertainment poor. Pool towels often thin and frayed. Shower room available to use on check out day - great. But dirty and no towels. Smokers at bar / loungers / next to pool. Mostly clean - but not great attention to detail, soap/shampoo dispensers brokena dn coated in old product. Noisy air con in room but at least it worked!

The staff were very attentive and helpful. The rooms were spotless. They resolved minor technical issues very quickly. The evening meals were good. The pools were clean and well maintained. The sea was clean, and the beach was not crowded; it was peaceful and relaxing. They upgraded our room before our arrival.

The hotel was quite windy due to its location. The sea had a rocky shoreline. The breakfast was average and could have been better. The only issue we could point out was that we saw some cockroaches in the garden in the evenings. We informed the reception, and they said they would arrange pest control immediately. In my opinion, this seems to be a common issue across the island.

Pool area and view. Just amazing.

Birds nest with bird droppings and flying birds outside door in corridor. Kids were terrified! Was told it couldn’t be moved as was “natural”. They should have at least cleaned droppings! Food very poor. Limited selection and lukewarm. Came from another 5star hotel that was vastly superior regarding food. Also met someone at the pool who was unwell with gastroenteritis which made us worried. They told the hotel who didn’t take it seriously. Also ants in room. We asked housekeeping to deal with it but it continued.