Hotel Seehof

Location

We reserved the Seehof hotel but they changed it to the Opera hotel without enough explanation

Excellent location. Close to transit. Walking distance to most places. Room was very clean and comfortable. Really nice breakfast. Staff were very nice.

Can’t think of any.

Very central & good to reach Nice hotel & friendly staff CHF 30/hr for the early checkin (fair)

Unfortunately the room was fairly hot Classic air conditioning was not available - only the Dyson air tool (was ok)

The location was brilliant.

Unfortunately I didn't have a very nice experience with one of the breakfast staff. She was quite officious and reprimanded me like a child while I was waiting to refill my cup with coffee. She could see I was waiting behind a gentleman who was at the beverage machine. As soon as he had finished she promptly started to tell me off stating they close at 10.00 and continued to verbally tell me off. It was 10.01 by the time I stood to refill. She did not speak to the gentleman in that way and I can only assume that this was ageist and sex discriminatory. I did report the incident to FOH and I was offered an apology. The experience did upset me and it wasn't pleasant, I sincerely hope that this doesn't happen to other guests as it was all very unnecessary.