Hotel Kaiserhof Wien

Location , large spacious rooms, easy check in.

Hand Shower in the suite we stayed didn’t work very well .

Excellent Food both at breakfast and dinner.

Perhaps friendlier/smiling staff at the concierge desk

Breakfasts were amazing! Lots of selection and the tea service was expecially excellent. the bar staff were attentive and charming.

Hotel was centrally located, and even though a bit old room was ok. Staff was very courteous and helpful. Really appreciated it.

Two things really bothered us and because of that we will NOT stay at this property again. 1) All the bathrooms have tubs, no walk in shower we were told. For people with knee problems this is a major issue. 2) During out recent 3-week trip to Germany and Austria , we had stayed at 8 different hotels and I have to rate the breakfasst at Kaiserhof as C, the worst of all the hotels. Some specifics - Yogurt with fruit flavor was not available which is common at all the other hotels. Only yogurt available was cocunut flavor which was terrible in taste and I noticed that none of the other guests were eating it either. This should be removed from the menu. Also museli soaked in milk overnight is a common staple at all the other hotels which is not available here. Scrambled eggs were cold and not too good to eat. We had stayed for 3 nights at Kaiserhof and for 2 mornings we asked for breakfast to go and had specified things which we found at the other hotels but they were not available here, such as bananas, fruit flavor yogurt as I mentioned, ham sandwich. We were given just some dried up buns with either cheese only or with a small piece of ham only, so terrible to eat. This to-go breakfast was so difficult to eat. Just terrible!