PLAZA INN Salzburg City

Close walking to everything we wanted to see

Need more items like drinks in vending machine as everything closes early

We had recently stayed at the Plaza and we gave it high marks. We reserved a single night on our return to Germany. This time we were placed on the 6th floor in a much smaller room. The bed was clean and the bathroom was great, but if there is more than one person in your party, I suggest you specify- please no room on the 6th floor!

I think we should have been told that the room, though more expensive than the room we were given in the previous week, would be a smaller room. I did protest that the room was much smaller and was told " Well, that's the room you booked." as though I had chosen it.

Nice and clean hotel

Good location about 20 min walk to centre. Also bus stop nearby and railway station walking distance Decent sized room

Online check-in. There was no staff around for the majority of the time and we (along with other guests) struggled to get into building when we first arrived. Fire alarm went off at 1am (luckily it was a false alarm) but that seemed to knock off the Internet and even though we reported issue twice it didn't work for the rest of our stay. Hotel should have emailed a free bus pass for the duration of our visit but we had to chase it and didn't receive it for the 1st 2 days so had to pay for travel