R2 Bahia Kontiki

Apartment was very spacious and clean. We had access to the pool right outside the door. Great location.

The back entrance took you down some steps through an Irish Bar which wasn’t always clean. Having said that the location was great.

Clean apartment. Excellent pool area. Spacious apartment.

The shower constantly ran hot & then cold. Very frustrating! They allowed people hang flags from their balcony. Drinks at pool served were in paper cups. Frustrating, as they went soft. Bed alittle hard but not bad, got used to it.

The staff were very friendly and welcoming...the pool was exceptional....place was kept very clean around the hotel and the rooms were cleaned every second day....close to main strip and bars and restaurants.

The only downside was that on booking.com it states there is laundry facility available at extra charge which is perfectly fine but there is actually none on site...it is an outside service which takes 3 days to come back which we only found when question was asked at reception on arrival and we were there for 2 weeks so laundry facility is something we would have liked on site.

The location was good and the bed was comfy.

the room we were given was very run down sealant around shower was all black and peeling off the walls very much needed a repaint, even to the point we found someone else’s false eyelashes stuck on the wall. Out of the full week our room was only cleaned once and at it was never moped or wiped down the bed was changed and new towels and that was all (it’s not like we had facilities to be able to do this ourselves either), there was ants etc roaming around on the counters and floor and just overall felt quite dirty, unsure if this was just our room as I had read so many good reviews prior to booking but we stayed at a similar apartment/hotel in April that was pretty much half the price and we couldn’t have faulted that one . the sunbed situation around the pool was an absolute joke if you weren’t up by minimum 8am the sunbeds were all gone, we got up at 7 one day to be able to put towels down however by the time we arrived after breakfast someone had took our towels off the beds. There is plenty of space for more sunbeds to be around the pool so I don’t understand why the hotel isn’t accommodating that. Staff at reception were just so rude we asked for late check out to which she snickered at me and said “em when” “no not possible” and then dismissed me, however I have read reviews previously where this was granted for a fee which we were willing to pay for and even when we asked for showers the response to that was also very rude. Which then made it worse when we were given a room to shower in, it was the the room that was directly next door to ours that had been lying empty for the majority of the week when we were there. Don’t get me wrong the gentlemen we dealt with when we checked in was lovely. Just overall quite disappointed with the stay here as I said the the location was perfect but the rest needs improving, the aircon was also terrible I feel if they are charging over £1000 just for apartment for a week then the rooms 100% need a refresh.