Brook Mollington Banastre Hotel & Spa

Had a lovely stay. The staff were so lovely, couldn't do enough.

Wasn't able.to.use the pool because of routine maintenance.

Excellent pre stay communication. The personal note of welcome was a nice touch

Walls seem paper thin. Able to hear lots of noise from next door room. Unfortunately pool was not available for first 3 hours of our visit due to a pool service.

Could not fault. Staff were excellent, room comfortable, facilities great. restaurant had good food, breakfast also good and no problem with parking. would highly recommend

Nothing

The location is good and a great car park!

When I first arrived I was told the sauna and hot tub weren’t working 🫣Then I went to the bar and waited till some one eventually came to serve me! I asked for a cappuccino he put the cup under a machine and pressed a button and charged me £4.60 lol I asked for chocolate on my cappuccino and he said they didn’t have any lol ! This was all in the first 5 minutes of arriving lol 😂 The hotel is badly under staffed and the rooms need a refurb and the carpets smell ! The shower handle was just pure brown with rust lol and a nice big spider hanging down above the bed and its web 😳I only used the hotel to sleep in thankfully! Am sure the staff were all doing their best !