Best Western Buckingham Palace Rd

We like the location due to access to trains but also walking distance to Buck House, St James, Westminster

The rooms are small - it’s expected, and we were only there to sleep but they are small!

From the early check in to the room upgrade, the staff were friendly and helpful making the process of check in and check out very simple. The room had everything I needed in it and it's very close to Victoria station. Would recommend.

You can hear the trains, as others have mentioned, however I just used ear plugs and had no issues sleeping.

Breakfast was decent and prepared nicely. Our luggages were stored when we left for Edinburgh until our return for another 2 nights. It was really great that we found our luggages already in our room when we came back. The front desk staff were very helpful and accommodating.

Room temperature sometimes wasn't according to the set temperature although we were still comfortable.

Bedding and towels and the room was very clean , staff were very nice , en suite very nice ,bed was comfortable,

Lower ground floor bedroom, very narrow stairway and hallway ,couldn’t see any fire escape , no wardrobe only half a hanging length for clothes and very small area , Train track noise of running trains above ceiling of the bedroom . Window was very high and very small couldn’t see out and second window was an inside window it felt claustrophobic. The air con was on all the time staff couldn’t turn it off so set it at a nice temperature which was good enough