The Crown Hotel, Boroughbridge, North Yorkshire - The Coaching Inn Group

Breakfast was fantastic.very friendly staff

We have stayed at The Crown Hotel several times. We love everything about it. The staff are always so friendly and helpful.

Everything.! The pool and spa facilities being included was a nice touch to be able to swim after a long drive and relax before dinner. The dining room is very well appointed and run to a very high standard. Nothing was too much trouble. The food was delicious in the evening and the breakfast was superb. We loved our room, and the whole historic atmosphere throughout this old coaching Inn. The property looks extremely well cared for and the staff were pleasant and friendly throughout our stay.

Our bed was a little hard for me and would have benefited from a nice soft topper. But that's just my preference .

Rachel on the desk was helpful and sorted a travel cot suitable for our 4 month old. The sauna and steam room were lovely and the pool. We enjoyed breakfast.

Cleanliness really let this place down (I did mention this on check out and received an apology but nothing else) the room had dirty towels and multiple hairs all over the bathroom as well as mould on the ceiling. I have images of the room being unclean but dont feel it is fair to put them on here. I would have expected compensation or at least free breakfast for the dirty towels and bathroom that had clearly not been cleaned properly. The beds were incredibly hard (and we like a firm mattress) but these were very hard and we did not sleep well. I came down to the front desk to ask for more coffee pods and was told they had run out!? You only get two caffeine coffee pods so I'd expect to be able to get two more. Jacuzzi was broken (would have liked to know this before check in)-we did really want to use it.