Mantra Quayside Port Macquarie

GOOD SIZED STUDIO WITH A GOOD VIEW VERY CLEAN AND WELL APPOINTED. GREAT CENTRAL LOCATION. WALKING DISTANCE TO EVERYWHERE WE NEEDED TO GO. VERY COMFORTABLE BED

A FEW ANNOYING MAINTENANCE MATTERS. 1. ON ARRIVAL ON SATURDAY AFTERNOON, WE WERE TOLD ONE OF THE TWO LIFTS WAS OUT OF ACTION AND WOULD BE FOR THE WEEKEND. 2. ON SUNDAY EVENING THE SECOND LIFT STOPPED WORKING FOR A WHILE, MEANING FIRE ESCAPES WERE THE ONLY OPTION. I RANG TO REPORT THIS AND WAS TOLD THE MATTER WOULD BE CHECKED OUT, AND SOMEONE WOULD LET ME KNOW WHAT WAS GOING ON. I DID NOT RECEIVE A CALL BACK. {FORTUNATELY THAT LIFT WAS WORKING AGAIN ON MONDAY MORNING) 3. THE MOVEMENT SENSOR LIGHTING IN THE FIRE ESCALE STAIR WELL DOES NOT COME ON ALL THE WAY DOWN FROM THE THIRD FLOOR. 4. THE CURTAINS IN OUR ROOM 334, COULD NOT BE CLOSED COMPLETELY. THERE WAS ABOUT A HALF METRE GAP BEING IRONMAN WEEKEND IN PORT MACQUARIE, ACCOMMODATION CHARGES WERE AT A PREMIUM. UNFORTUNATELY THE ISSUE WITH THE LIFTS CAUSED SOME INCONVENIENCE, INCLUDING ON MONDAY MORNING AS A LARGE NUMBER OF GUESTS WERE LEAVING AT A SIMILAR TIME, AND ONLY ONE LIFT AVAILABLE.

Location not bad, walkable along river to restaurants and pub. Comfy bed. Washing machine in room, and dryer/washer laundry on our floor too. Parking onsite was appreciated.

Pool a little murky. Staff not overly friendly. Towels only changed every third day.

Great helpful friendly staff

Location

Great location

Bed was extremely hard and the sauna wasn’t great