expressotel

Handy to the city and warm and really clean

Hard to get a park

Great location Not much parking but I parked over night in the parking lot across the road Community burgers are basically next door Bathroom ws tiny Loved the stay

Comfortable, close to our event, quiet met all our needs

N/A

Location is great

The rooms facing the road are extremely noisy from traffic. I noticed it immediately after checking in, before I had even unpacked. I went to the front desk to ask if it was possible to move rooms, but was told that the garden-facing rooms would not be much better because road works would supposedly begin at 7am, even on a Sunday, and she said she did not want me to be woken up by that instead. Ironically, I was still woken up at 4:30am on Sunday morning by what sounded like drunk people loudly talking and laughing outside. Since the front desk staff member was not working again until 12pm, I ended up calling the sister hotel instead, and they happily arranged a room change for me straight away, which made it even more frustrating that this could apparently have been resolved much earlier. To be honest, after living in New Zealand for more than five years, I found the explanation about Sunday road works difficult to believe. The response felt dismissive rather than genuinely helpful.