Park Hyatt Chennai

Spa services. Customer services. And the rooms are very nice

The international Menu needs more options without too much spices

The food and service were excellent

Exceptional service

Order a glass of hotmilk, it took room service 20min!

Park Hyatt Chennai is a perfectly good five-star business hotel: well maintained, comfortable, and with generally helpful and courteous staff.

What I found quite disconcerting, however, was my arrival experience. Two receptionists who were working together repeatedly commented that I looked tired. I acknowledged that I was, in fact, tired, but explained that as a guest at a five-star property, I really don’t expect reception staff to comment on my appearance in this way. I found it unnecessarily personal and, quite frankly, rude. What was more surprising was that they continued making the same observation even after I explained why I found it inappropriate. Whether this was a cultural difference or simply a lack of common sense, I’ll leave for others to decide. Either way, it was an odd and rather uncomfortable way to welcome a guest.