PrimeBiz Hotel Kuta

12 hour transit hotel perfect for late flights! ✈️

busy street! no problem if your tired though😃

breakfast was good,

they changed the way they make pizza, the new pizza is really bad

Friendly and professional staff.

The room was quiet, located at the rear away from busy road noise.

When I booked I specifically asked for a small glass of milk to be left in the fridge in my room. I arrived after midnight direct from the airport tired and wanting a cup of hot tea, shower and bed. There was no milk. There was no crema. There was NO all in one coffee sachet. I went down stairs to complain. Reception staff were indifferent & arrogant. I walked one kilometre approx to an Indomart convenience store and bought milk. WHY does being a goid host in the hospitality industry have to made so difficult? What about the comfort of guests who have stayed at the premises at least four times previously? There was nothing PRIME about the experience.