Tembo House Hotel

This is my second time staying at this establishment, mainly because of its excellent location. It is ideally situated, right by the sea, making it easy to enjoy various activities and easy access to restaurants and visiting Stone Town. The swimming pool is also a real highlight, especially when you have a late-night flight and want to relax before leaving. The reception staff was very helpful as we had a midnight flight our baggage was stored and we could use shower facilities to freshen up before going to the airport. Unfortunately, what I did not appreciate was the service at the restaurant. The staff seemed more interested in ignoring guests than in providing service, which was disappointing and took away from an otherwise pleasant experience. The location and facilities are excellent, but the restaurant service definitely needs improvement.

The service at the restaurant

Amazing location in terms of being close to main sights and beach. Pools were lovely. Food was nice and being able to get room service was good. We were able to store luggage here for our safari. We got a family room which had 3 double beds in one room and a large bathroom with huge shower which was really nice. It was in a room in a building across the road which was fine for us but may not be for some people

While some of the staff were lovely, particularly the reception, the restaurant staff were extremely unwelcoming and unhelpful. We were told upon check in that breakfast was on until 10:30. When we arrived for breakfast the following morning we were informed it finished at 10. The restaurant staff were very unhelpful and after speaking with reception who allowed us to pick up the few remaining bits of the buffet remaining, we received many looks and multiple staff coming up to tell us we weren’t allowed despite being told to do so by staff. They seemed more bothered about ensuring there was some left for them. The hotel also attempted to charge us for a meal we already paid for on checkout which was quite stressful.

Room was clean & small balcony was nice.

No bar and not allowed to bring a drink to your sun lounger from the bar next door either. No lifts and 3 flights of stairs to our room was hard work!

> We had a wonderful stay at Tembo Hotel in Stone Town, Zanzibar. The location is unbeatable - right on the beachfront and walking distance to everything in Stone Town. > The surrounding area is full of history, culture and life - it was an experience for a lifetime. > Breakfast was great with a beautiful ocean view, and the staff were incredibly friendly and attentive. We had to check out at 3am for our flight and the hotel kindly prepared a takeaway breakfast for us - we were so touched by this gesture. > Clean rooms, excellent service, perfect location. We would recommend this hotel to anyone visiting Zanzibar without hesitation. We will definitely be back!

If only one pool could be access during the evenings. After a long day and walking around in the area we were looking forward to late nigth swims