Bob has excellent communication and gives you a detailed letter with directions to the condo, down to check out instructions. This villa was perfect for our family of five. The kids really enjoyed the pool, that was only steps away & the two beach cruisers that come with our rental. The beach is a short 10 min walk. Overall we had a great vacation!

We have nothing but superlatives regarding our stay at the Pearl in the Palms! Check-in was super easy and Bob was always lightning quick responding to any questions we had.Location was perfect...we were able to bike to the beach, Starbucks, shopping and restaurants. BTW, the two bikes included with this rental were in excellent shape and even had baskets! The villa was extremely clean and very spacious. We believe the Pearl had the best location of all villas at TreeTops.....near to the pool (yet not too close) and had the peaceful fountain in the lagoon behind us. We were impressed with the little touches that gave it a "resort feel" such as the towels being wrapped in a big ribbon the same color as the organza bag containing toiletries. Also we had plenty of towels--which isn't always the case when you're staying a week or longer. To sum it up: we were sad to leave this beautiful place but already looking forward to when we go back. 10/10

We came to celebrate my son’s 6th birthday. It was such a clean place, located so quickly near everyone and bob was so quick to answer any questions and even made sure we made it home safely. Will definitely be coming back!

Directions to the unit were tough as we arrived later than we expected due to weather. Everything is complex in dark, rainy weather. GPS is not reliable in this location. The accommodations were excellent. This is a clean unit. Additional improvements could be made.