Mitsui Garden Hotel Gotanda - Tokyo

Good location

Rooms were way too small

Location was perfect along Yamanote Line. Convenient location with a Lawson store at the Hotel and a supermarket that is only 3 minutes walk.

The room was dusty and carpet was not vacuumed until we requested it. The dustbin in the washroom was not cleared on the second day. It showed the carelessness of cleaning staff. The laundry facility was helpful but only 2 machines for the whole hotel makes it almost impossible to use them. What makes it hard is that many guests use the 2 hour wash and dry for 2 hours. In other hotels, it makes better sense to have machines that washes and dry. Keep the washing to 35 mins and drying to 1 hour. I have also seen that some guests use both machines for wash/dry for 2 hours! The hotel has to put in more thoughts to managing this facility.

The hotel is easy to reach from the train station, and there are plenty of restaurants nearby. The reception lobby is nice, with welcome drinks that make arrival pleasant. The staff are friendly and helpful, which made the stay comfortable.

Room

Breakfast,location,amenities