The Ravenala Attitude

I loved everything! The staff were friendly, the food at the restaurants was delicious. The cooking class with Raja and Chef Kevin (Stiv) was alot of fun, plus for anyone who had food allergies etc, they customised the requirements. This was the same ate all the restaurants. A dinner not included with half board or all inclusive at The Riviera is a must! The unique setting and amazing seafood with fantastic service is not to be missed. At Spa POZ Vernise and Handsee are amazing. I left feeling like I was walking on air! Kuramila (spelling) at the beach towel always happy to give you a fresh dry towel with a smile. I enjoyed every moment here, there's free glass bottom boat, snorkelling, SUP, kayaks, pedal boats etc, plus some paid water activities. The resort, offers other activities to fill your time. There room was large, great sized balcony, bathroom and bed. As was the bathroom fitted with shower, toilet, bathtub, double sink. I stayed in 4102. It was perfectly located to the beach, the pool, spa and restaurants. There was plenty of sundowners at the beach and pool. I never wanted to leave. If you're looking to relaxing without being bored, this is the place!

I couldn't find anything i didn't like. You would need to be picky to do so.

The property seemed very good value, we went for the full inclusive package which includes a range of different restaurants as well as the buffet. (These need reserving so worth doing as early as possible). It also includes a good range of soft and alcoholic drinks. My wife is gluten free and the buffet restaurant in particular catered for this really well, making individual meals for her where there weren’t sufficient options available. The boathouse also has a range of free activities on offer every day on a first come first served basis (we never had to wait very long at all), including paddle boarding, pedalo and kayaking. There are also free activities which require booking such as snorkelling and a glass bottom boat. There are good gym facilities and tennis courts which are available too. The staff are really friendly and supportive and the hotel has good environmentally-friendly policies.

The TV in the room was quite small and quite a distance from the bed which made it hard to enjoy as much as otherwise.

There were some maintenance work which was a bit noisy sometimes but not badly noisy to ruin the holiday - overall great experience - staff were great, friendly and absolutely very welcoming from the reception, spa, on the beach, gym & boathouse.

Young guys at the bar (near Mozaic) seemed to be a bit less attentive to clients needs - maybe bit more coaching? But also could be a bit under pressure with peak hour bar time.

Land sports facilities were excellent and the team who worked there were professional and helpful. The beach was nice and the snorkelling boat ride was fun

There was building work going on throughout the hotel every day which was annoying. A lot of the hotel staff were not professional. We couldn't check into our room until 40 mins later than check in time. Our room (sea facing) was damp, musty and smelly. Our drinks didn't have alcohol in until we complained. In the adults only beach section, the loungers are meant to be labelled to your room, they weren't which caused confusion.