InterContinental Mauritius Resort Balaclava Fort by IHG

Our stay at the InterContinental Mauritius Resort was absolutely exceptional and one of the best family vacations we have ever had. From arrival to departure, the warmth and professionalism of the staff made us feel welcome and truly cared for. Special thanks to Khushi at check-in for the smooth welcome, and Arun for his warm greetings and help with luggage. Dining was a major highlight. As vegetarians, we were extremely impressed by the variety, freshness, and quality of food. In our opinion, this is probably the best 5-star resort in Mauritius for vegetarians. Huge thanks to chefs Surya, Suresh, and especially Jaywantee for the outstanding food and hospitality. Special mention to Swapnali at Veda for her wonderful service. A very special heartfelt thank you to Vimla at Senso Buffet for her exceptional service, kindness, and attentiveness every day—she truly made our stay memorable. Thanks also to Moupiya, Ajay, Issen, Naveen, Sajpal, Govinda, Hareesh, Dipesh, Reshma, and RamGopal for excellent buffet service. The spa with Purnima, Anjanee, and Danish was relaxing and excellent. Greg at beach towels was always helpful and friendly. Special thanks to Reshma, Joella, and Brenda from Kids Club for taking such great care of our children. Reshma went above and beyond to keep my son happy and engaged; really appreciate it. An amazing resort with outstanding people, food, and memories—we can’t wait to return!

Great hotel, staff very good and polite and have good communication. Disappointed that a complimentary late check out wasnt available after spending over £2k and staying at the hotel for 8 days. Room card was disabled exactly at 12pm, i had left somrthing in the room when i walked out and couldnt go back in to get it. Quite disappointing to an amazing hotel. Beautiful views across the hotel and great beach. Did not really enjoy the food at the restaurants so chose to order in remaining days. Went to Maritim which is round the corner for some horse riding and there are way better facilities available there. Overall, still great.

Spa was excellent. Staff friendly. Food fantastic

Probably the hotel with the friendlies staff I have ever had ! We were treated with such kindness ! For the staff alone it's worth staying. We met other families who are regulars and they told us that it was also because of the kind staff. Not to mention the comfortable hotel.