Heritage Collection on Clarke Quay - Mobile App Check-In

The location and convenience.

Bed bugs after my bedding was changed on the Friday. I sprayed the bed myself to kill them and slept ok after that.

The staff were excellent, very helpful, accommodating and informative. The room was clean, modern and spacious, with a large fridge freezer, handy kitchenette. Perfect location for the nightlife of Clarke Quay and a 10 minute walk to gate 4 for the F1 Grand Prix.

The hotel is centrally located, making it very convenient to explore all the popular places and attractions around the city. Everything is easily accessible, which made our stay even more enjoyable. The check-in and check-out process is handled through the app, and although this was a little different from a traditional hotel experience, it was incredibly easy and smooth. A special thank you to Mary, Shannen, and Mitch, who were always helpful and quick to assist whenever we needed anything. Their friendly and efficient support made the whole experience stress-free.

Everything was okay. I didn’t have a window in my room, but I was aware of that when I booked it, so it wasn’t an issue for me. aware of it.

Good location. Excellent fridge. Staff overall including cleaning lady and WhatsApp support EXCELLENT. Nice decor in apartment. Good shower with products. Free washing machine facilities. Great access for us (104) via external of building. Luggage store available. Somebody took the luggage to our room.

Checkin overly complicated. Had to change phone setting to make it work. Apartment too small to open cases. Bed only accessible from one side. TV only had netflix but we didn't use it anyway. Didn't like glass door on bathroom. Luggage facility not lockable. Staff didn't tell us they had moved luggage