ISONZO SUITES

It was a lovely place

Maybe a bit too far from Ortigia for a walk but not impossible. We dis the walk once and then drove there, although parking is an issue in the old town.

We had a very good stay at Isonzo Suites. The location is excellent and very convenient, and the design of the property is beautiful, modern, and thoughtfully done. One of the things we especially liked was the shared common area, which is very pleasant and includes a kitchen and everything you might need to relax or spend some time outside the room. The complimentary coffee was also a very nice touch — and genuinely delicious. The staff were polite, welcoming, and helpful throughout our stay, and overall everything went very smoothly. There are just a couple of small details that could be improved. Some of the shelves were a little dusty and could use a bit more attention during cleaning. I also think the towels should be upgraded to newer and better-quality ones, as this would make the overall experience feel even more polished and comfortable. Apart from those minor points, everything was great and we really enjoyed our stay. I would definitely recommend Isonzo Suites.

Clean, spacious and well decorated.

The room is spacious and the interior is as per the pictures. The bed is also comfortable. I recommend to add a small table somewhere for people to leave keys, wallets, water etc. since it s so spacious. Also walking distance to some attractions.

Wi-fi does not work at all. I bumped into other guests who confrimed that and when I shared that with the owner they told me it works, ignoring completely my request for alternative options/help. I also followed the instructions to get the room cleaned up (making the bed and tidy it up a bit). No one came and when I texted the owner he told me that the cleaning lady said she came. The property is clearly overpriced, I stayed in very nice hotels with outstanding customer service for the price I paid per night (200 USD per night). To go to the main areas (like Ortigia) you need a car so if you have one, stay further out and get a better hotel , that's my recommendation to other travellers. The most disappointing part is the poor customer service and attention to the customer experience.