Holiday Inn Leeds Garforth by IHG

Spacious , very friendly staff and accessible. Also plenty of parking

The room had previous guests empty cans under the bed and cobwebs in the archway.

Good location and nice to have a pool and sauna available. Also the food was good value

5 stars really nice and comfytable.

Nothing.

Beds are so comfortable, hotel room is clean and has the necessities.

Staff were quite abrupt, I recognise that they were busy due to the Festival happening around the corner but if you are paying over 150 for the night, you dont expect the staff to be rude. Booked this hotel to use the pool facilities the next day, which I double checked (even the night before) and they said this is allowed, only to wake up and it be closed with no explanation. Tries to order food late at night from the 24 hour menu and the lady was extremely rude to me and said, well we are busy so no one has time for this, order from just eats. At reception they tried to add breakfast on and charge me for it, when it was already part of my booking. If you book a hotel specifically for the 24 hour food and pool facilities then get told no (in such a rude way) to both, its going to feel quite disappointing.