Hotel Residenz Hochalm - Ski In Ski Out

Wszystko bardzo smaczne!

Brak basenu:)

Znakomita lokalizacja. Zimą w zasięgu wyjścia z hotelu dwa wyciągi gondolowe. Blisko przystanek autobusowy. Udział w programie Joker Card daje między innymi darmowe kolejki i komunikację w dolinie. Pokoje o różnym standarcie. Należy dokładnie przeczytać opis pokoju, np. na co widok z okna. Nasz apartament miał duży taras i widok na góry. Duży i przestronny, osobno sypialnia, łazienka, toaleta. Bardzo smaczne śniadania, duży wybór, Pan na miejscu smaży omlety i sadzone jajka. Możliwość kupienia obiadokolacji. Bar, duży wybór win i obstlerków. Miły i pomocny personel. Garaż, przechowalnia dla rowerów.

Słabe Wi-Fi. Wyjście z apartamentu na taras powodowało zanik sygnału.

Decorations and facilities were super Food was excellent Service quality was flawless, especially the restaurant staff

Location was slightly far away from Saalbach and Hinterglemm with no town centre and shops nearby. Hochalmbahn was conveniently closeby, but it does not go to the biggest slopes.

The location is great, ski in, ski out for 2 gondolas, we had the suite so the room was spacious and it was clean, that cannot be faulted. The owner (I believe) is very hard working and cares about the guests and property.

The receptionists (apart from the older lady in glasses and the gentleman who is clearly an owner) were not informed, uninterested, we felt like we were bothering them, never smiled, they didn’t have good English and in general, didn’t look like they wanted to be at work. The eggs guy at breakfast was lovely and helpful, but our waitress told us the first day that it’d be better for them if we didn’t have dinner in their restaurant (despite having dinner included) as they had issues with the tables. I understand but think it could have been handled a bit better. The dinner options were limited, you have to preorder in the morning, but the food was overall nice. There’s no minibar in the room or room service, so I’d say it’s more a guest house than a hotel. The parking is limited and we always struggled to find space, but there’s a guy who’s helpful and will drive your car back if needed from a remote car park. I’m sorry to say that with that service we found it overpriced, the only thing that saves it is the slope and the hard working owner.