Cove Urbanest Inn

Мястото Много тихо и интимно

Липсват чаши и чинии в кухнята

The staff & beautiful pool L plus good kitchen. I have stayed many times highly recommend

This is like staying in your own home, there is a kitchen, that’s got all you need to cook, great pool & sitting areas. Plus it’s behind a big resort so really quiet, while your 5mins from big nightclubs & up market restaurants

No fridge in the room or food

Lovely grounds. Very quiet and serene. Reasonably priced for the grounds and room but lose big points for service. Most staff were friendy enough but zero English spoken.

I asked for a 10am check-in and was emailed confirming this. When we arrived, we were told sorry there was miscommunication and the room would not be ready until 2 pm. Staff had no idea about the early check-in, apparently. I paid the same price as my friend who supposedly booked the exact same room as me on booking.com. When I saw her room, I could not believe how much bigger than mine hers was. I questioned the staff about this 3 times, twice via email, and once with one of the staff at reception. My emails were never responded to, and the girl at reception said she couldn't comment apart from they are the same room, same rate. The only problem with that response is... I have eyes, and this was not correct. You should not be charging the same rate for both rooms. Please dont tell me they are the same size. Again, i have eyes, and hers was at least 2metres wider than mine. When rooms are only a few meters big. 2 meters is a big difference!! Housekeeping was abysmal. I stayed 4 nights, and sheets weren't changed once. After the second night, I went and asked 3 different people if they could change the sheets and give me new towels. As the towels were wet and left on the floor to be replaced. The staff instead just hung up the dirty ones again and did not replace them. I stripped the sheets back and again asked them to change the sheets. I came back later on in the day, and they had made the bed again but still not changed the sheets. I asked a few more times after that for them to be changed, but I gave up hope in the end, and they were never changed. Rock hard beds, but I know this is common in many parts of Asia. Grab bikes had massive trouble finding the place each time.