Hotel Torifito Otaru Canal

Good location and very tidy

Nothing

The location of the hotel was close and within walking distance to the Otaru central attactioins. the staff were all very friendly and helpful.

We felt that the size of the room was too small. There were also inadequate car park slot at the hotel and we had to park at a public carpark nearby.

The hotel is in a great location within walking distance of Otaru Canal and many restaurants. The room was clean, comfortable, and quiet. What impressed us most was the outstanding service. After I accidentally left my Anker power bank in the room, the front desk found it, contacted my hotel in Sapporo, and even arranged for a staff member to personally deliver it there before we left Japan. Their kindness and professionalism were truly exceptional.

Nothing. Our stay exceeded our expectations.

Staff were polite efficient, helpful. Buffet Breakfast was good. Rooms were clean.

Room was small. Bed basic not very comfy. USB connectivity average. No Coffee supplied, only green Tea. TV only available in Japanese language unable to convert to English at all. High bath, low bed. Fridge minimalistic, 500ml water bottles had to be laid down. Very few staff spoke English.