Neuhaus Golf- & Strandhotel

Location is perfect being right next to the lake and the rooftop terrace is also a nice feature to sit outside watching the sunset.cara

Was all good

Its location is fantastic. The area is serene and scenic. The lake view against the mountain is picture perfect. There is a very nice hiking trail right around the property taking you to a neighboring town and back. We loved the cows grazing in the yard, swans moving about in the water. Outdoor seating area and the swing set are great additions. Breakfast was good. The staff was superbly friendly. The family room that we booked was clean, quite roomy and comfortable.

No bus available to reach this area after 10:30pm. Uber is available of course. Plan your day accordingly.

delicious breakfasts

location very convenient

The location of the hotel is truly exceptional. We appreciated the convenience of having a direct bus station right outside the entrance, making travel to Interlaken easy even without a car. The breakfast quality was very good, and the restaurant offered a spectacular, expansive view of the Lake and the surrounding mountains—a perfect way to start our days.

While the views from the restaurant were superb, we found the room itself to be quite small, and the lake view was only a side view, which felt somewhat limited. More importantly, we felt the staff lacked proactivity; they were reserved and only provided necessary information when asked very specific questions, rather than offering helpful local advice or general assistance upfront. A Serious Concern (Missing Item): We unfortunately had a very negative experience concerning a lost item. We are certain that my wife's jacket was with us in the room upon arrival. However, when packing our luggage before check-out, we could not locate the jacket anywhere. After a thorough search and review, we are confident the item was lost while in the hotel. We suspect the loss may be related to the room service process, and we strongly recommend that the hotel review its housekeeping and handling procedures for guests' belongings immediately.