Hotel Zum Zeppelin Hamburg

The bedroom was very clean and the bed was nice and comfy. Staff were pleasant as well.

When cleaning the room, no one knocked on my door to let me know they were coming in, even though i had not checked out of the room.

The staff at the bar were particularly kind and helpful. The parking was good and close to the rooms.

Two of our group had to carry their suitcases up stairs since there wasn’t an elevator.

The hotel staff were excellent, really friendly and willing to help. Our room was spacious, clean and had a beautiful view of the neighborhood. The bathroom was also spacious and comfortable. The hotel room included a coffee machine with complementary capsules that were free of charge, which was a really nice start to the day before we left the hotel. There was also complementary sparkling water. The cleaning staff would refill anything we used after each cleaning. The hotel breakfast was not included in the price of our stay and was an additional 15€ per adult. We chose to have it once during our 4-day visit and I can comfortably say it was well worth the price, compared to everything else we had on our other days there. Not only was it cheaper than breakfasts elsewhere, it was also a buffet with absolutely delicious food. Both the quantity and quality exceeded my expectations. The only potential downside was that there wasn't as much variety as one might expect from a breakfast buffet, but that didn't turn out to be an issue at all for us.

The hotel is located relatively far from the city center, so it would take us about 45 minutes to travel between the two with public transport, or two and a half hours of walking. The area around the hotel, although beautiful, didn't have too much available in terms of places to visit, stores and restaurants, so one does have to go out of their way to get closer to the center.

Friendly staff

No elevator, bed was sunken and uncomfortable. No aircon.