Universal Aparthotel Elisa

Very very nice and helpfull stuff. Delicious breakfast, nice we could use swimming pool after hours. Rooms are big and very comfortable! Close to the beach and Restaurants. Good spot for families :)

Comfortable, cozy hotel. The room was clean and well equipped. It was generally quiet. The food was delicious. The pool was deep enough for proper swimming, which I really appreciated. The staff were friendly and helpful.

The location wasn't particularly attractive, but that's not the hotel's fault, it's more a characteristic of the island in general. There were many unattractive shops displaying their merchandise on the sidewalks. The pool water was also too cold for a young child.

Od pierwszego momentu, wszystko było jak najbardziej w porządku, nie można do niczego się przyczepić. Personel, miły i zawsze chętnie służył pomocą. Ogólna prezencja obiektu, jak dla mnie 10/10. Śniadania dobre, i bardzo długi czas w którym można zjeść. Do plaży rzut beretem, sklep, praktycznie za drzwiami pokoju 😁 Restauracje, bardzo blisko, a można powiedzieć że pod ręką, gdyż w hotelu można zjeść i obiad i kolację. A jeśli ktoś bardzo chciał to w pokojach jest aneks kuchenny wyposażony w zasadzie we wszystko. Spokojna cicha okolica. My jesteśmy bardzo, bardzo, bardzo zadowoleni.

Zbyt krótki pobyt 😁 A na poważnie nie potrafię znaleźć czegoś co było by na minus.

The hotel is very clean, quite close to the sea, and at the same time very quiet and peaceful. There is no loud music, and the hotel is very comfortable. The breakfasts are delicious and varied.

The worst part of our stay at this hotel was the attitude of the receptionist. In particular, the person who was working on the morning of July 28, 2025. We approached her with a request to extend our stay at your hotel for another five days, as we had seen available rooms on your website. However, she told us there were no available rooms and no possibility for us to stay longer. After that, we asked her to call a taxi so we could go to another hotel. She said she would order one and told us to wait five minutes. We ended up waiting for an hour and a half. During that time, I approached her four times asking her to check on the status of the taxi, but she refused to help, saying she didn’t know when the taxi would arrive and that she would not call the taxi company. Therefore, I kindly ask you to pay attention to the professional competence of this receptionist, specifically the one who was on duty on July 28, 2025 in the morning. Her attitude significantly damaged our overall impression of an otherwise wonderful hotel — one that I would have gladly rated with the highest score.