Prinsotel La Dorada & Spa

Overall, we really enjoyed our stay at Prinsotel La Dorada & Spa. The hotel has been recently refurbished and everything looks fresh, modern and well maintained. The staff were friendly and welcoming throughout our stay. A special thank you to Carolina, who was incredibly kind and surprised us with a lovely pomegranate, and to Marcos, who was super friendly and always made us feel welcome. We would also like to thank Mariam, who was very helpful and attentive during breakfast and dinner. The wonderful staff really made our holiday even more enjoyable!

Nothing significant to complain about. Overall, we had a very pleasant stay.

Excellent location, brilliant pool area, really good and friendly staff. Also very well priced in the resort.

Breakfast was a bit busy - but to be expected!

Food was good, the hotel and all areas are nice and clean. The spa was nice as well.

The outdoor pool is quite cold at this time of year (mid October), and entertainment is mainly for kids.

Appearance good The rooms were clean. Food and drink in the hotel for lunch/snacks at right price point Supermarket on site reasonably priced Evening entertainment better than expected

The air conditioning had been centrally switched to heat mode even though it was 25 degrees outside meaning our room was very hot Food in the buffet was not labeled and a lot of it was lukewarm with insets buzzing around (the odd one not a plague but enough for you to notice). Only one of the pools were heated and that pool was over-crowded and it didn’t look very hygienic to be in due to the number of people using it. It was difficult to make reservation in the Grill restaurant Shower was blocked so the shower tray leaked over the bath room Clothes steamer in room didn’t work Bed mattress was too hard and therefore comfortable (but guess that’s a personal preference)