Norbreck Castle Hotel Blackpool

So the location for me was a big surprise I didn't realized how far it was from train station but we arrive at the hotel we check in with friendly lady on the desk it goes smooth they where so welcoming .The room we had for 2 single beds with sea views was very good size we had enough space to walk around not being at each other view .beds very comfy clean the lights reachable on top of each beds, working tv and tea and coffee clean kettle .Bathroom very good size clean they had soap and shower gel dispensers maybe the carpet could be more modern more neutral (ours was bright red black and white with a pattern all around ).Over all I did enjoy the room for the price I paid base on 2 nights stay .The hotel it's very big and have a lot to offer and beautiful quiet surrounding perfect for a break and unwind on sea front . We also love the entertainment karaoke and bingo and bar downstairs great option if you want to stay in .Thank You

It's not much I can fault to be fair .The only think I could say it's the queues in the reception for me was a issues being there first time and want it to find something out or get extra coffee or go report issue with TV needed upgrading at our arrival or we wasn't sure how to sign up for swimming facilities and queue to ask was a long wait at all the time and I wish there will be separate desk for people check in and for people who stay and are want advice or anything to not loose so much time while on short stay (we should use the telephone in the room but didn't say what number to choose and it wasn't obvious to me being first time in this big size of hotel ) . even though I check in before I arrive I still have to wait in long queue to get the key cards .Just to add the people on the reception was brilliant and try to do best as they can no any fault in the staff they was amazing just the actual existing system didn't work for me . it should be someone around entrance to ask questions if you unsure and want help in my opinion .

great breakfast. lots going on. nice and clean

whole place is a bit tired but they were obviously working on that

Staff were friendly. Plenty car parking spaces. Room was good size and was warm. Room was clean. Tram stop just outside of hotel to get into Blackpool or Fleetwood. Entertainment was good and prices in bar good.

No shower gel or soap in room. Mattress on bed was a bit hard. Thin walls.

Basic but clean. Good entertainment team, very good staff

Smell of weed on carpark, building scruffy from outside. Walls paper thin so noise if you have a bad neighbour