Basiliani - CDSHotels

Friendly staff , nice facilities

Nice large room with large terrace. Pool was large but I wish there was a deep end. Lifeguard assisted me to get out of pool without me asking so that was very nice.

No self serve coffee maker in breakfast room. Though staff was always busy, sometimes I’d have to wait 15 minutes for coffee. Ridiculous policy that I could not bring water from breakfast room to my sick wife who did not come down for breakfast though I could bring coffee. You can easily get lost because the hotel layout had various separated buildings and for poor signage directing to the breakfast room, pool, etc. After I sort of figured out my way around, I ended up helping other guests who were completely lost. Not only does the hotel need to add mores signage, since the hotel is so complicated to navigate, reception staff should provide each guest a map showing exactly how to get to breakfast and to pool for both people that are ok with stairs and people who have mobility issues. The last thing I didn’t like is how quiet the pool is. Just about all hotels with this nice a pool usually play music.

Nice and central

Could put some more effort into room service

Style, location, decent breakfast. Size of room.

Only one pool, no gym, drinks expensive and pool bar food as per most hotels, having to pay €20 cash deposit for a pool towel and not being able to change them, shower/ hot water could be intermittent.