Hotel Schloss Waldeck

Freundlichkeit des Personals

Lage Lage Lage.....was kann besser sein als ein Schloss hoch auf dem Hügel mit Blick auf den See? Einfach fantastisch. Genug Parkplätze direkt vor dem Schloss. Und das Beste ist war das Frühstück. Tolle Auswahl und super Aussicht. Innen- und Außenbereich. Einfach eine Empfehlung.

Mir fällt leider nichts ein, was nicht gefallen hat.

We enjoyed the peaceful atmosphere and the views of the lake. The staff were kind and friendly. The breakfast was exceptionally good, the rooms were spacious and clean, and the beds were comfortable.

There was no air conditioning, only a small fan was provided. Which was ok for most of our stay, there were only a couple of days/nights that were still hot. We did not like the pillows, they were basically air and deflated as soon as you put your head on them.

Beautiful location, and beautiful views from the castle. The hotel was clean and well kept. The room was spacious.

The service was not great at reception: we had two questions. One: to see the restaurant menu, we were told it was in the room. It was not. Two: to book a massage in the spa. Here we were pingponged between the spa and reception twice before hearing they anyway did not have free spots. Breakfast was good, but cost 14,50 extra per person, which was not mentioned at all during check-in. The room was dark - only one small, high window. The mattress was not great. We ended up paying 190 euros for 1 night (2 persons), which was simply overpriced, considering all those items above. The hotel *could* charge such prices, but then the service and bed need to live up to it.