Smile Lanna Hotel

Great bed and clean accommodation. Complimentary bracelet making lesson. Very nice staff.

Some people on staff, while nice and accommodating, do not understand English well and do not indicate their misunderstanding properly leading to misunderstandings.

Absolutely loved this hotel, great location, nice decor, pool area and spacious clean rooms, very good breakfast and they offer loads of freebies

It felt like a little paradise and the staff was just amazing, great location to get everywhere.

Nothing

Bed linen and towels were good quality and changed daily. Good location for what we needed.

1. Air con unit in room worked poorly and clearly had not been serviced or cleaned for years, see image. 2. Got an electric shock from table lamp. 3. Many cracked and broken tiles in pool. 4. Basic breakfast options and quality was poor. Poor has not been cleaned for possibly years looking at the white/yellow drains and algae on pool edges. 5. Bed was Louie sleeping on a brick. 6. No cushions on balcony, resulting in not being able to sit on wooden benches, very uncomfortable. 7. Door had a large gap when closed, poor locking mechanism. 8. Room 209 9. Every day approximately 3pm on to entrance to block B the stench of sewage was present. 10. Bathroom was very small and shower tiling poor quality and finish.