Bay Hotel Tokyo Hamamatsucho

Good 👍

Room was small

Was exactly what we needed to keep our suitcase at and take shower before our evening flight.

The room was extra small.

I enjoyed that the property was very close to a lot of convenient stores and restaurants and the train station. There were also free amenities downstairs in the lobby.

The check-in process was not the best with the staff I had. I understand that they were trying to lean in more of a self check-in process however, it was not intuitive and the staff can see that we were struggling and was not very helpful. The staff was also not very welcoming and had no greeting during the time we were there. We had a girl that worked overnight who constantly greeted us and was nice. Aside from that, not very openly friendly.

Smallest hotel I’ve ever stayed in for over 100.00 a night. And I can’t believe there wasn’t a coffee maker downstair In the lobby. That is unacceptable.