B&B HOTEL Poitiers Aéroport

The location, cleanliness of the hotel. Places to eat within walking distance. A very convenient stopover for us.

Nothing to dislike.

Location and the friendliness of the staff.

Everything

Nothing

Location and simplicity. Staued there before for those reasons.

On arrival, the polite receptionist demanded room payment in cash, was unwilling to accept that I had paid already via booking.com . He did not speak English and we communicated by Google-translator. When I showed him my internet receipt of payment, he was unable to read it and was pointing to the wall with prices. He disregarded my booking reservation number which I had and which was a proof of payment made. When I demanded he called his boss, he said "dimanche no boss" and kept demanding payment again. Eventually, he called or pretended to speak to someone in a language I did not understand, and seeing I will not relent, gave me the entry code to my room. He said he was from New Guinea. I am all for giving work to newcomers to Europe, but they must be trained and supervised. I will not return to that hotel.